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Advancing the Retail Experience Network: Connecting Experience with Measurement and Innovation
Your Club Is Closer Than You Think
The Participation Era: Belonging Is the New-Old Power
After Decades Shaping Walmart’s Strategy, Latriece Watkins Takes The Helm At Sam’s Club After nearly 30 years at Walmart, the retail power player takes over as CEO of Sam’s Club.
Sam’s Club has been named to Fast Company’s Next Big Things in Tech 2025 list for its AI-powered Exit Technology, which is redefining convenience through innovation. Powered by computer vision and advanced AI, the technology verifies purchases in real time—matching cart contents to a member’s digital receipt in just 400 milliseconds and eliminating wait times at checkout. It’s another step forward in how we’re applying technology to simplify the shopping journey and create meaningful value at scale.
Sam’s Club Reaches 100% ‘Made Without’ Milestone, Setting a New Private Brand Standard for the Retail Industry
Sam's Club Says 'Yes AND' to Easier Holidays With Expanded Access and the Best Membership Deal of the Season
Race to the Club: Where the Thrill of INDYCAR Meets the Power of Retail Experiences Key Insights By bringing INDYCAR into its clubs — and Sam’s Club onto the INDYCAR track — the brand is redefining retail media through immersive, community-driven experiences that turn impressions into impact. Race to the Club showed how Sam’s Club MAP can harness the thrill of INDYCAR to build brand love, drive membership growth and cement Sam’s Club as a leader in the future of retail experiences.
Sam's Club One of the First To Equip Frontline Leaders With Enterprise AI Key Insights Sam’s Club is one of the first retailers to equip frontline managers with enterprise-grade AI tools, enabling faster, real-time decision-making on the club floor and allowing managers to focus more on members and associates. By eliminating millions of repetitive tasks and opening new training opportunities, AI is transforming work across clubs while preparing associates for future-ready careers.
A New Generation of Care: Launching the Member's Mark Premium Diaper Collection Key Insights Member’s Mark has elevated its diaper line with a full upgrade — delivering noticeably softer materials, up to 12 hours of absorbent protection and dermatologist-approved safety. Built on direct input from Sam’s Club members, the new collection reflects what families said they want most: softness, reliability and value.
