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TTEC Digital has achieved Microsoft’s prestigious “Inner Circle for Business Applications” award for the 8th year in a row. Every year at Inspire, Microsoft’s annual conference for partners, the top 1% of global partners are invited into an elite relationship with Microsoft. It’s the Inner Circle for Business Applications, a tier that TTEC Digital has achieved annually for the last 8 years. “This is an incredible achievement for a partner like TTEC Digital and makes us unique among the 80 or so companies worldwide that achieve this award,” said Biplab Mandal, Global Leader of TTEC Digital’s Microsoft practice. “We are one of very few partners within Microsoft’s Inner Circle that is fully committed to AI-enabled CX transformation — which means our capabilities focus solely on Customer Experience space, bringing a deep understanding of CX-led design, and how AI is revolutionizing contact centers.”
Dave Seybold named CEO, TTEC Digital Seybold Brings Decades of Experience Driving Growth with Digital, Cloud Technologies Seybold will begin his tenure at TTEC on Nov. 28 as CEO of TTEC Digital, responsible for leading the Digital business and driving accelerated growth and CX innovation. A dynamic and proven leader, Seybold brings more than 30 years of global expertise partnering with clients to design and implement technology solutions at scale. With extensive experience collaborating with technology partners, Seybold successfully grew businesses at IBM, Avanade NA, and Atos Americas to record levels of revenue and profitability. "We're thrilled to bring Dave on board to lead TTEC Digital. He's an innovative global leader, with extensive cloud and CX expertise, strong partner relationships and a proven track record of delivering profitable growth," commented Tuchman. "Digital experiences and interactions create relationships and drive growth. TTEC Digital is ideally suited to deliver these solutions on a global scale..." said Dave Seybold, incoming CEO, TTEC Digital.