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Donna Morris to Associates: “Being People-Led Means Investing in You”
All in on Agents: Walmart CTO Suresh Kumar shares how agentic AI is transforming the company through unified super agents.
From models to agents: A new era of intelligent systems at Walmart
Walmart Unveils New AI-Powered Tools To Empower 1.5 Million Associates The world’s largest retailer embraces a future where AI and store associates collaborate, enhancing service, speed and satisfaction Key Insights Walmart is deploying AI-powered tools across its U.S. associate base — including real-time translation and task management (reducing shift planning time from 90 min to just 30) — to streamline tasks and improve service. These tools are part of Walmart’s broader investment in its frontline workforce, which also includes recent wage increases, expanded upskilling programs and clearer career pathways for associates.
Inside Walmart’s Strategy for Building an Agentic Future Key Insights Walmart is developing purpose-built agentic AI tools tailored to retail-specific tasks, using its own data and LLMs to drive real business impact across customer experience and operations. As personal shopping agents emerge, Walmart is evolving its infrastructure and marketing to support machine-led shopping, requiring new discovery methods and customer-agent training.
2025 AI Trends Outlook
Epic Human Impact: Working at Walmart Global Tech Walmart has a long history of transforming retail and using technology to deliver innovations that improve how the world shops and empower our 2.1 million associates. It began with Sam Walton and continues today with Global Tech associates working together to power Walmart and lead the next retail disruption. Our world-class software engineers, data scientists and engineers, cybersecurity professionals, product managers and business service professionals work with top talent on cutting-edge technologies that create unique and innovative experiences for our associates, customers and members across Walmart, Sam’s Club and Walmart International. At Walmart Global Tech, one line of code or bold idea can make life easier for hundreds of millions of people – talk about epic impact at a global scale.
Explore life changing career opportunities with Walmart Global Tech Today
What an incredible week in Bentonville with the Platform and Infrastructure Services team! 🌟 Last week produced an amazing offsite filled with collaboration, innovation, and fun. From brainstorming sessions that sparked new ideas to workshops focused on aligning our FY26 strategic priorities, this was a fantastic opportunity to grow and connect as a team. A highlight was the Ask Me Anything (AMA) session, where the team came together to share insights, ask candid questions, and discuss what’s next for Walmart Global Tech.
A Place to Belong: Walmart Global Tech
