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Benefits reviews
1-7 of 7 Reviews
3.0
Dec 30, 2025
Anonymous Customer Service Representative (CSR)
Current
London, Kentucky
Best: No travel and an independent work environment
Worst: 0% employer contribution to health premium costs and being forced to take unpaid breaks to use the lavatory briefly (illegal under DOL laws).
4.0
May 19, 2024
Anonymous Member Service Representative
Current
McAllen, Texas
really good start up work for home job
1.0
May 12, 2023
Anonymous employee
Current
The best thing is not having to go in office and be subjected to the sterilized, passive-aggressive “hospitality” that is the company culture.
5.0
Jun 14, 2022
Anonymous employee
Current
McAllen, Texas
The best good communication .
4.0
Jul 10, 2020
Anonymous CSR-1
Current
Corbin, Kentucky
It's nice but has it's down side. Having computer issues are kinda scary.
1.0
Aug 21, 2019
Anonymous Benefits Service Representative
Current
Williamsburg, Kentucky
It takes about 6 months to get onto the program, depending on which contract you're on and how quickly you catch on. Even then, there is no support if you need help.