Find the right fit for you - faster
Get tailored insights about working at 1st Franklin Financial in one quick step.
1st Franklin Financial Customer Service Representative (CSR) interview questions
Updated Apr 13, 2024Difficulty
Easy
Experience
Very positive
How others got an interview
- 33%Employee ReferralEmployee Referral
Interview search
4 interviews
1st Franklin Financial interviews FAQs
- Customer Service Representative (CSR) applicants have rated the interview process at 1st Franklin Financial with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 66.7% positive. This is according to Glassdoor user ratings.
- Candidates applying for Customer Service Representative (CSR) roles take an average of 13 days to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at 1st Franklin Financial overall takes an average of 12 days.
- Common stages of the interview process at 1st Franklin Financial as a Customer Service Representative (CSR) according to 4 Glassdoor interviews include:
Drug test: 20%
One on one interview: 20%
Background check: 13%
Personality test: 13%
Other: 13%
Phone interview: 7%
Skills test: 7%
Group panel interview: 7%
Here are the most commonly searched roles for interview reports -
- Branch Manager(16) ;
- Customer Service Representative (CSR)(16) ;
- Customer Service Representative(12) ;
- Assistant Branch Manager(8) ;
- Assistant Manager(8) ;
- Senior Customer Service Representative(3) ;
- Assistant Brand Manager (ABM)(2) ;
- End User Support(2) ;
- Field Representative(2) ;
- IT QA Tester(2) .