What does USB stand for?
1st Line Support Interview Questions
200 1st line support interview questions shared by candidates
What are you goals?
The Verbal and Numerical reasoning tests that are to be completed online. In particular the numerical one. Warning: Do not attempt this until you have practiced! It's not easy if you are not very fluent in mathematics. You will most certainly need to brush up on your gcse/alevel maths and be prepared to be tested under a strict time limit.
What experience do you have in customer service?
where do you see your self in five years
Describe what issue would be prioritised
Scenario-based questions such as how I would deliver technical answers / explanations to a non-technical person.
How will you fit in here?
What is your salary expectation?
Tell Me about OSI Layers
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