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1st Line Support Interview Questions
200 1st line support interview questions shared by candidates
How you dealt with a difficult user or situation
Tell me a bit about your self?
What are your strength and weakness
Where do you see yourself in 5 years
What experience do you have in a support or customer facing role?
why I lest my previous job? how many hours I worked? Have I worked in a Citrix environment? Have I ever given Desk side support? How many staff have /i supported remotely? There wasn't many questions they asked as when they asked me to go through my CV I pretty much covered the lot.
No technical questions, mainly discussed my history/experience and more information about the business.
Why do you want to work here
What is one of my weaknesses or what I would like to improve.
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