First a technical written test with questions like what is DHCP, what do you take into consideration when changing the domain administrator password. Pick a broadcast address.. and so on.
2nd Line Support Interview Questions
101 2nd line support interview questions shared by candidates
Technical experience was brief
Example question: How do you deal with an irate customer?
"What would your boss say if you left", "what type of customers do you dislike", "what do you not like to do", "do you get on well with the people you work with at the moment", "what kind of people do you like to work with"
Behaviour questions , like tell me a situation.
How I would deal with difficult users when under pressure to resolve multiple issues
The Verbal and Numerical reasoning tests that are to be completed online. In particular the numerical one. Warning: Do not attempt this until you have practiced! It's not easy if you are not very fluent in mathematics. You will most certainly need to brush up on your gcse/alevel maths and be prepared to be tested under a strict time limit.
1) Why you want to work at EY
What excites you about the position?
Where do you see yourself in 5-10 years?
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