General questions on yourself and you reasoning for applying for their role
2nd Line Support Interview Questions
101 2nd line support interview questions shared by candidates
why I lest my previous job? how many hours I worked? Have I worked in a Citrix environment? Have I ever given Desk side support? How many staff have /i supported remotely? There wasn't many questions they asked as when they asked me to go through my CV I pretty much covered the lot.
tell me about a time when you went beyond your duties to help a customer
Tell about yourself. How do you check the IP address of a machine? How do you unblock a website? Do you have experience with M365?
Do you have experience teaching apprentices/junior members of the team?
What is one of my weaknesses or what I would like to improve.
Tell us example how you dealt and resolved complicated issue.
The tehnical interviu, was comprised of a list of 70-80 question that you need to finish in 1,5 hours.
How I thought my last manager would describe me.
1. Answer this number of CS questions.
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