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      Senior Customer Service Representative Interview

      Dec 6, 2019
      Anonymous employee
      Accepted offer
      Negative experience
      Average interview

      Application

      I applied in-person. I interviewed at ADP

      Interview

      Very lengthy and inhuman , they asked me to come down to the office for documentation and then didn't even check it and asked me to send soft copy instead

      Interview questions [1]

      Question 1

      Why you want to join ADP Why you left your previous company What are your salary expectations
      Answer question
      avatar
      ADP response
      6y
      Thank you for sharing your insights into the interview experience with us on Glassdoor and we apologize that your experience was negative. We will share with our talent acquisition teams to better improve our process.

      Other Senior Customer Service Representative Interview Reviews for ADP

      Senior Account Manager Interview

      Jul 14, 2025
      Anonymous Interview Candidate
      Staines, England
      Declined offer
      Negative experience
      Average interview

      Application

      I applied through a staffing agency. The process took 2 weeks. I interviewed at ADP (Staines, England)

      Interview

      An unprofessional interview process includes poor communication, disorganization, unclear roles, inappropriate questions, unprepared interviewers, lack of feedback, and delays, leaving candidates confused, disrespected, because of the inappropriate questions I was questioning the company's professionalism

      Interview questions [1]

      Question 1

      Are you planning to have children soon?
      Answer question

      Senior Customer Service Representative Interview

      Aug 1, 2018
      Anonymous Interview Candidate
      Andover, MA
      Declined offer
      Negative experience
      Easy interview

      Application

      I applied online. I interviewed at ADP (Andover, MA) in Jul 2018

      Interview

      They hire through a Employment Agency. You interview first with them. They then set up a Phone Interview with one of five hiring mangers from ADP, then they have you come in and interview with three hiring managers.

      Interview questions [1]

      Question 1

      What do you know about ADP Total Source? Tell me about your last job Tell me about a diificult experience you had in your last job and how you handled it.
      1 Answer
      avatar
      ADP response
      7y
      Thank you for sharing your experience with us on Glassdoor.