Acuity Insurance Customer Service Representative interview questions
Updated Feb 27, 2026
based on 2 ratings
Difficulty
Average
Experience
Mixed
How others got an interview
100%
Applied online
Applied online
Interview search
2 interviews
Acuity Insurance interviews FAQs
Customer Service Representative applicants have rated the interview process at Acuity Insurance with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 72.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 6 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Acuity Insurance overall takes an average of 24 days.
Common stages of the interview process at Acuity Insurance as a Customer Service Representative according to 2 Glassdoor interviews include:
Phone interview: 50%
Presentation: 50%
Here are the most commonly searched roles for interview reports -
There was a phone interview and then a video conference call with multiple people. There was a bit of confusion as to who the different people in calls were. The second interview was close to an hour, hour and a half.
I applied online. The process took 6 days. I interviewed at Acuity Insurance (Sheboygan, WI) in Dec 2017
Interview
I was e-mailed to set up a phone interview.
Set up for the following Tuesday, Interview took about 30 minutes, everything went very well. I was asked to take a typing accuracy test after the call.