First you are emailed a link to complete a video interview via HireVue that runs through a couple questions about the company and your situational responses various customer service examples, then you do a quick phone interview (mostly a vetting to make sure you're interested in applying for the job), where you set up the F2F interview at one of Alaska's hub cities. I chose to fly to Seattle, on my own dime, to schedule my group interview. The group interview is a long day, so arrive early! You first watch a presentation about the company and benefits and then they call you out of the room one-by-one based on the time in which you arrived. I was early, so I was called out in the first couple of applicants, and did an interview with an HR rep. Then you go back into the group setting and wait to be called for your second interview with a company management representative. After that experience, you go back into the room and get called out one-by-one and told whether you're offered the job or not.