Alaska Airlines reviews

4.1

78% would recommend to a friend

(1,722 total reviews)
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Ben Minicucci

79% approve of CEO

78% positive business outlook

Alaska Airlines has an employee rating of 4.1 out of 5 stars, based on 1,722 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Alaska Airlines employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

2K reviews
5.0
Jan 15, 2026
Recommend
CEO approval
Business Outlook

Pros

I’m incredibly grateful to be part of Alaska Airlines. As I approach my three‑month mark, I can confidently say it’s been a truly wonderful experience so far. From the onboarding process to ramping up in my role, every step has been thoughtful, supportive, and seamless. I genuinely appreciate how well Alaska takes care of its employees—it makes all the difference.

Cons

This isn’t really a con, but if you’re new to the airline industry, there’s definitely a lot to learn—especially when it comes to the acronyms and industry‑specific terminology. It can feel overwhelming at first, simply because everything is so new. That said, the team has been incredibly supportive, patient, and always willing to help, which makes the learning curve much more manageable.

3.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work environment and culture. Leadership is strong.

Cons

Terrible compensation practice. Outdated approach, especially with corporate back office roles. Leaders have zero say in salaries. The compensation team has an outdated approach to pay and are not open to stay with the current market trends and challenging to partner with. There needs to be a willingness to change and align with the local job market. There needs to be an openness to listen to leaders' input. Its hard to hire and hard to attract retain good employees when we are competing with local employers in the Seattle area that offer better pay. It is very challenging to work with a compensation leader and team that do not listen.

4.0
May 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly staff and workers are nice and helping each other

Cons

It’s more for tech issues on IPad a working tool that you gotta have on you always. They have a lot different apps. Even they have single sign on it doesn’t work as it should work because I have to log in every single time to every app. It doesn’t remember that few minutes ago you used that app and you have to log in multiple times. What frustrates the most that they barely utilizing finger print lock/unlock and that can be used on different apps and would make life so much easier. Their schedule app logs you out sometimes 10-20 times a day and it’s just I see a wast of time that in that time agents can help guest and instead of that they trying to log in every time to see the next task since your task changes and could change any time so you have to keep eye on it. Alaska IT guys have to come up with a better way.

Viewing 1 - 3 of 1,722 Reviews

Glassdoor has 1,883 Alaska Airlines reviews submitted anonymously by Alaska Airlines employees. Read employee reviews and ratings on Glassdoor to decide if Alaska Airlines is right for you.