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      Alaska Airlines

      Engaged Employer

      Alaska Airlines reviews

      Change in Compensation approach is needed- old school tactics not working. - Director Alaska Airlines Employee Review

      3.0
      Jun 5, 2026
      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good work environment and culture. Leadership is strong.

      Cons

      Terrible compensation practice. Outdated approach, especially with corporate back office roles. Leaders have zero say in salaries. The compensation team has an outdated approach to pay and are not open to stay with the current market trends and challenging to partner with. There needs to be a willingness to change and align with the local job market. There needs to be an openness to listen to leaders' input. Its hard to hire and hard to attract retain good employees when we are competing with local employers in the Seattle area that offer better pay. It is very challenging to work with a compensation leader and team that do not listen.

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      5.0
      May 19, 2026
      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      - learning culture - great people - career advancement opportunities - remote opportunities

      Cons

      - can be chaotic at times

      4.0
      May 24, 2026
      Customer service agent (csa)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Friendly staff and workers are nice and helping each other

      Cons

      It’s more for tech issues on IPad a working tool that you gotta have on you always. They have a lot different apps. Even they have single sign on it doesn’t work as it should work because I have to log in every single time to every app. It doesn’t remember that few minutes ago you used that app and you have to log in multiple times. What frustrates the most that they barely utilizing finger print lock/unlock and that can be used on different apps and would make life so much easier. Their schedule app logs you out sometimes 10-20 times a day and it’s just I see a wast of time that in that time agents can help guest and instead of that they trying to log in every time to see the next task since your task changes and could change any time so you have to keep eye on it. Alaska IT guys have to come up with a better way.

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