I applied online. The process took 2 months. I interviewed at Alaska Airlines (Seattle, WA) in Apr 2010
Interview
Apply online. Smile and be outgoing and courteous. Once you apply you will attend a group interview. This is their weeding out process. If you pass the Group interview you will have a panel interview and then a 1:1 interview.
Interview questions [1]
Question 1
You have an intoxicated passenger that you will have to deny boarding per Airline Policy. Describe in detail how you will deny boarding to this insistent and irrational passenger.
Several typical questions, very easy. Lasted less than 30 mins. They were eager to hire, it looks like. Let me know about the result of the interview the same day.
Interview questions [1]
Question 1
List one of your best and worst experiences in customer service
I applied online. The process took 1 week. I interviewed at Alaska Airlines (Palm Springs, CA)
Interview
I applied for the CSA position and answered about 50 questions . I was invited to a pre orientation presentation via Zoom. There were about 35 people on the call. It lasted an hour. Individuals were not asked any questions , but you could ask questions . We were told we would hear within the next few days if chosen for a one on one interview. Basically they have their mind made up since they do not get to know you .
I applied online. The process took 2 months. I interviewed at Alaska Airlines (Seattle, WA) in Jan 2025
Interview
Very simple, easy, and straight forward. All you have to do is go into the interview, and be yourself. Smile a lot and show the recruiters why you are the right person for the job