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      Alorica

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      Director of Client Service Interview

      May 9, 2012
      Anonymous Interview Candidate
      Kennesaw, GA
      Declined offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Alorica (Kennesaw, GA) in Apr 2012

      Interview

      I applied online to an advertisement on Indeed.com and was contacted by a corporate recruiter out of their Chino, CA office approximately one week later. The recruiter and I conducted a phone screen and couple days later I was invited to phone interview with the hiring VP. This is where things started to become awkward. The VP could only spend 15 minutes with me on the phone (with her cell phone and appointment reminder noises constantly going off in the background) as she had a hard stop with a client call at the bottom of the hour (well why did you agree to speak at this time with me?) she stated an interest in speaking again a few days later and I agreed. Our 2nd call lasted around 30 minutes and I was then contacted the following week by the corporate recruiter with an interest in scheduling an on-site interview with multiple people. I went to the on-site with no pre-planned schedule and was passed around from one person to the next that was singularly determined in a “shoot from the hip” style by the hiring VP for a total of 5 folks over a 4 hour period and lunch. The next day I was contacted to complete two more phone interviews with senior level leaders that I spoke to within a couple days. After these final phone interviews I was phoned by the hiring VP the following morning with a verbal offer.

      Interview questions [1]

      Question 1

      Mostly conversational around my previous experience.
      Answer question
      3