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      Alorica

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      Customer Service Representative Interview

      Jan 30, 2018
      Anonymous Interview Candidate
      Jacksonville, NC
      No offer
      Negative experience
      Easy interview

      Application

      The process took 2 days. I interviewed at Alorica (Jacksonville, NC)

      Interview

      Applied online. The next morning I got an email and a phone call saying to come in for an interview. Went in and took three customer service tests on a computer. You have to pass two out of three to continue. I passed all three. Talked to a lady. She asked a couple questions and told me about a practice call for the second interview the next day. I went in for the interview. With two people. They asked me some easy questions. Then I went on the the practice call. I messed on half the call. They came in and told me to speak with HR. Told me that they have no reason to believe I would be good for them and that they had no spot for me there. Asked if I was okay. Said yep. Walked out.

      Interview questions [6]

      Question 1

      hkw do you cope with stress
      Answer question

      Question 2

      how did you react to a time you were given feedback.
      Answer question

      Question 3

      if I was two weeks into training and was sick what would I do.
      Answer question

      Question 4

      how did you give some one difficult knews.
      Answer question

      Question 5

      can you make it to work
      Answer question

      Question 6

      why do you want to work for us
      Answer question

      Other Customer Service Representative Interview Reviews for Alorica

      Customer Service Representative Interview

      Featured
      Sep 9, 2025
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 4 days. I interviewed at Alorica

      Interview

      The entire process was incredibly easy and straightforward. The recruiter was friendly, professional, and made me feel comfortable throughout. The interview moved quickly, everything flowed smoothly, and I truly have no complaints at all.

      Interview questions [1]

      Question 1

      What was my hardest call and how did I resolve it l?
      Answer question

      Customer Service Representative Interview

      Jun 5, 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through a recruiter. The process took 5 days. I interviewed at Alorica

      Interview

      The interview process in this company is easy considering that it is a CSR role, but it makes sense since it is an entry level role. I'm satisfied with I undergo with the interview process in this company.

      Interview questions [1]

      Question 1

      The question is, tell me about yourself.
      Answer question

      Customer Service Representative Interview

      May 31, 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Alorica

      Interview

      The interview process is pretty straightforward and if you are chosen for the job you are walked through everything you need to do. And once the background check is done everything goes by pretty quickly.

      Interview questions [1]

      Question 1

      Experience level in customer service
      Answer question

      Customer Service Representative Interview

      Apr 6, 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Alorica

      Interview

      The interview process is smooth and easy. There is an initial interview and an exam that you have to pass first before the final interview. It is just a one day process and it is very efficient.