The usual initial phone interview, 2nd, and final. Orientation was done remotely. Everyone was friendly and participative. They guide the newbies on the do's and dont's. For the first part of the training, they mainly focus on spoken communication.
It’s good. Probably depends, because back in my time it was just okay, you know, go with the flow, normal conversations. All in all, it was fine – I could keep up even though I'm not that good at English.
questions are straightforward and designed to be manageable. They're considerate of your understanding and aim to assess fundamental knowledge especially if you are a tenure customer support agents from other BPO companies
Great attitude and professional interview. Questions were tailored to find the best suitable campaign based on my skills and personality. Interview led to an offering of a job where all benefits, salary info and job responsibilities were thoroughly described.
