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      Alorica

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      Customer Service Interview

      Jan 11, 2024
      Anonymous employee
      Cubao
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I applied in-person. The process took 1 day. I interviewed at Alorica (Cubao) in Mar 2023

      Interview

      It's really an easy process. I got there 8am, started the group panel interview. We were like almost 50 applicants, but then we got cut into half after the first round. I passed the first inteerview, then moved to second and pass that too. For the final interview, we were handed paper of an account and practice for a mock call. I didnt pass that so had to wait till I got to call for another final interview, however I wasn't able to wait for it and they're kind to move it morning the next day. But then, I didn't receive any texts or call or even email regarding the final interview so I assume that I failed it. Same thing happened when I got a message for another account, I already signed a paper about the training, but then there was no email with the zoom link regarding the training. So I was kind of frustrated for what happen but just moved on.

      Interview questions [2]

      Question 1

      If there was a possibility that I have to go back and enroll in college.
      1 Answer

      Question 2

      This was not asked to me but to the other applicant. "How will you describe the color red to a blind man?"
      Answer question

      Other Customer Service Interview Reviews for Alorica

      Customer Service Interview

      Nov 25, 2025
      Anonymous employee
      Bengaluru
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied through a staffing agency. The process took 1 day. I interviewed at Alorica (Bengaluru) in Nov 2025

      Interview

      Very high level but very professional interview rounds. They mainly focus on communication skills and how well we tackle situations when customer is irated. Overall difficulty level was high. There were 4 rounds of interview i went through and I'm glad I am selected.

      Interview questions [1]

      Question 1

      Communication skills and reasoning skills
      Answer question

      Customer Service Interview

      Oct 23, 2025
      Anonymous Interview Candidate
      Montevideo
      Declined offer
      Negative experience
      Easy interview

      Application

      I applied through an employee referral. I interviewed at Alorica (Montevideo)

      Interview

      My experience was a facetime, where they ask very personal questions, too many silly questions that don’t even have nothing to do with the job. They make it very uncomfortable, even virtually.

      Interview questions [1]

      Question 1

      they asked me about my family members
      Answer question

      Customer Service Interview

      May 19, 2025
      Anonymous Interview Candidate
      Santo Domingo
      No offer
      Positive experience
      Easy interview

      Application

      I interviewed at Alorica (Santo Domingo)

      Interview

      Una chica me refirió y luego de dos día me llamaron. La verdad al principio estaba nerciosx porque era mi primera entrevista, pero fue fácil y la chica de la entrevista fue muy buena onda.

      Interview questions [1]

      Question 1

      Have you ever worked? How do you handle with a difficult customer?
      Answer question

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