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      American Express

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      Customer Service Interview

      Feb 15, 2018
      Anonymous Interview Candidate
      No offer
      Positive experience
      Difficult interview

      Application

      I interviewed at American Express

      Interview

      Lady asked me to brief myself , and i did that properly , but i don't know what happened and she just rejected me . even m confident that i did my interview very carefully.

      Interview questions [1]

      Question 1

      Brief yourself
      Answer question

      Other Customer Service Interview Reviews for American Express

      Customer Service Interview

      Nov 5, 2024
      Anonymous Interview Candidate
      No offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at American Express

      Interview

      Comenzas con una entrevista en español virtual, donde te preguntan sobre vos, por que queres trabajar ahi, donde te gustaria verte en unos años. Y luego te realizan unas preguntas en ingles. Si las respondes, procedes a pasar a la entrevista grupal.

      Interview questions [1]

      Question 1

      Donde te gustaria estar en 10 años
      Answer question

      Customer Service Interview

      Mar 17, 2025
      Anonymous employee
      Kuala Lumpur
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. I interviewed at American Express (Kuala Lumpur) in Oct 2024

      Interview

      Difficult question but a relatively easy process. Timings are following your actual shift so leaders are mostly on night shift and hence why interview could be late at night or wee hours of the morning. Anticipate hard questions. Role playing also. Ensure communication and listening skills are on point.

      Interview questions [1]

      Question 1

      What you did find difficult in your previous job and why. Provide examples and how did you overcome it.
      Answer question

      Customer Service Interview

      Jan 30, 2024
      Anonymous employee
      Sunrise, FL
      Accepted offer
      Neutral experience
      Average interview

      Application

      I interviewed at American Express (Sunrise, FL)

      Interview

      I had 3 interviews, One on a video call via phone, one group interview with about 20 other people and one where it was myself, and two managers. The hardest interview was the video call online.

      Interview questions [1]

      Question 1

      What attracted you to the position?
      Answer question
      1