Customer Care Specialist applicants have rated the interview process at American Express with 3.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 61.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Care Specialist roles take an average of 4 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at American Express overall takes an average of 25 days.
Common stages of the interview process at American Express as a Customer Care Specialist according to 2 Glassdoor interviews include:
Phone interview: 100%
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The interviewers were polite and very transparent of the job scope. Their management is also very professional and understanding. You can expect what kind of job you'll be working on.
I applied online. The process took 4 days. I interviewed at American Express (Klang) in Jan 2023
Interview
Apparently if you have been rejected once they will not bother interviewing you again. They will asked if you have received any calls from other recruiters and just hung up the phone even tho it’s for different role. After a few minutes you’ll received an email that informed you have been rejected.