I applied through an employee referral. The process took 2 weeks. I interviewed at American Express (Phoenix, AZ) in May 2014
Interview
STAR stories and who you know. That's it. Never got promoted at American Express, but the skills I learned while interviewing there really helped further my career quickly after I left. I used my STAR stories from American Express to conquer a completely different field, and have been offered every promotion for which I applied.
Interview questions [1]
Question 1
Name one time you had to deal with an angry customer... What did you do and what was the result?