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      American Express

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      Virtual Customer Care Professional Interview

      Dec 15, 2015
      Anonymous Interview Candidate
      No offer
      Positive experience

      Other Virtual Customer Care Professional Interview Reviews for American Express

      Virtual Customer Care Professional Interview

      Dec 12, 2022
      Anonymous Interview Candidate
      Phoenix, AZ
      Average interview

      Application

      I applied online. The process took 2 days. I interviewed at American Express in Dec 2015

      Interview

      Filled out the application online & e-mailed my resume, received an assessment as a part of the application process, the assessment was customer service based questions where you selected the most effective & least effective responses to your customer...next up was data entry...then was a general aptitude test (have paper/pencil/calculator), then was 2 sections of the general assessment questions...heard back 24 hrs later with a rejection
      9
      Declined offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at American Express (Phoenix, AZ) in Dec 2022

      Interview

      Applied online, received an initial interview with Recruiter (about 20 mins long). Sent invite to WebEx Interview ( 2 Hours long group session) I liked the group setting and the process. Management was great and the introduction. Received an offer that day by another recruiter. Very easy process.

      Interview questions [1]

      Question 1

      Given feedback from a prior experience how did you improve? What did you do to overcome where you might have fallen short.
      Answer question

      Virtual Customer Care Professional Interview

      Jun 23, 2021
      Anonymous employee
      New Haven, CT
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through a recruiter. The process took 1+ week. I interviewed at American Express (New Haven, CT) in Jan 2021

      Interview

      A recruiter reached out to me on LinkedIn. I applied and received a phone interview next day. Had a group interview the following week with the managers and 3 other candidates. Took less than 2 weeks to get hired

      Interview questions [1]

      Question 1

      Tell me a time you had to persuade a coworker
      Answer question

      Virtual Customer Care Professional Interview

      Dec 16, 2017
      Anonymous Interview Candidate
      No offer
      Neutral experience

      Application

      I interviewed at American Express

      Interview

      A Facebook ad drove me to their website where I applied online and took their lengthy assessment and application. This was 30 days ago. As of yet I have not been contacted either by phone or email for follow up, and their website says they are still accepting applications though the job itself is no longer listed. I was hoping of all the applications to work this job as it would have supplanted the job I was leaving as far as pay and also working from the comfort of my home, but alas nothing yet has fruited from this.

      Interview questions [1]

      Question 1

      How long have you worked in a customer service atmosphere?
      1 Answer
      1