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      Amtrak

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      Customer Service Representative Interview

      Jun 4, 2017
      Anonymous Interview Candidate
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 1 day. I interviewed at Amtrak in Mar 2017

      Interview

      Got a phone call for a interview, I was in a class so the HR person left a message. I called back and no one picked up. I left a message and said I would be interested to interview and no one called back. Very disappointed in their lack of professionalism, they missed out on a great employee.
      10

      Other Customer Service Representative Interview Reviews for Amtrak

      Customer Service Representative Interview

      Feb 27, 2024
      Anonymous Interview Candidate
      Champaign, IL
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 4 days. I interviewed at Amtrak (Champaign, IL) in Feb 2024

      Interview

      I was offered the opportunity to interview for the position via text message about 3 days after applying; responded to recruiter; never heard back to setup interview. Very disheartening experience.

      Customer Service Representative (CSR) Interview

      Mar 14, 2023
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Amtrak

      Interview

      Easy process. Interviewers are great. They really show their personality. You will be interviewed by more than 1 person at some point. Again the great people of Amtrak show you why they are great. They are very welcoming.
      2

      Customer Service Representative Interview

      Jul 18, 2022
      Anonymous Interview Candidate
      New York, NY
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Amtrak (New York, NY) in Jun 2022

      Interview

      No direct contact besides email & text, which was vague and less than personable. Completed a background check and scheduled a "strength test". Time/date was chosen by them and was 1.5 hours away (2 hours from where I applied to work) People who provided test advised couldnt provide any indication of results but I would hear from HR within 36 hours, received no further contact from company. Felt like big waste of time and gas in hindsight.

      Interview questions [1]

      Question 1

      Can you lift/carry up to 50lbs?
      Answer question
      1

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