AppFolio Associate Customer Support Specialist interview questions
based on 1 rating - Updated Sep 15, 2021
Very easyinterview difficulty
Very negativeinterview experience
How others got an interview
100%
Applied online
Applied online
Interview search
1 interviews
AppFolio interviews FAQs
Candidates applying for Associate Customer Support Specialist roles take an average of 6 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at AppFolio overall takes an average of 23 days.
Common stages of the interview process at AppFolio as a Associate Customer Support Specialist according to 1 Glassdoor interviews include:
Phone interview: 100%
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I applied online. The process took 6 days. I interviewed at AppFolio (Atlanta, GA) in Sep 2021
Interview
I received an email requesting a phone screen with a recruiter. This conversation went well and she was extremely nice and moved me forward for a second interview. My second interview however was drastically different. From the moment I began the interview it seem as if the hiring manager was trying to find any reason to disqualify me from the position. It was strange. For example she mentioned that the recruiter noted that I would like to have a role that involves people management as I progressed with the company. She proceeded to say that I may not be a good fit because the career path for this role does not align with people management. I questioned if I was offered the role of there was only one path to follow. She answered no and mentioned other FUTURE roles. She then proceeded to mention some other reason I may not be a good fit. Then entire experience was strange especially considering the recruiter thought I may be a good fit based on my experience. I will say the pay is extremely low for this position so it’s no loss. It’s only $18 an hour. I did expect more from Appfolio regarding their hiring process honestly.
Interview questions [1]
Question 1
First interview
Why did you apply to this position?
Second interview
Tell me about how you receive feedback in your current role.
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