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      Banfield Pet Hospital

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      Client Service Coordinator Interview

      Mar 7, 2017
      Anonymous Interview Candidate
      No offer
      Neutral experience

      Other Client Service Coordinator Interview Reviews for Banfield Pet Hospital

      Client Service Coordinator Interview

      Oct 1, 2025
      Anonymous employee
      Norwalk, CT
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at Banfield Pet Hospital

      Interview

      Applied on a Monday, received a call to set up an interview time nearly a week later. I met with the Practice Manager who seemed rather unenthusiastic and rushed through the interview. She gave me a quick run down of the company and the position I was applying for them, then went on to ask me the standard experience-based questions: Name a time when you made a mistake and what did you do to fix it. Name a time when you had to deal with a difficult co-worker and so on and so forth. I generalized most of the questions since I had nothing to really go on, but it seemed that she wanted EXACT scenarios, which, of course, I couldn't provide. I also found it strange that she never asked WHY I wanted that position since I've never worked in a vet before nor did she ask me if I had any experience dealing with animals AT ALL. At the end, she told me she had several other people to interview and that she'd call me within a week if I was selected. Helpful Tip: Make sure you have SPECIFIC scenarios to talk about it. Also, telephone skills are a MUST.

      Interview questions [3]

      Question 1

      Name a time when you made a mistake that rippled throughout the company and what did you do to fix it?
      Answer question

      Question 2

      Name a time when you had to deal with a difficult co-worker?
      1 Answer

      Question 3

      What do you do when you have downtime at work?
      2 Answers
      3
      avatar
      Banfield Pet Hospital response
      9y
      Thank you for taking time to post your interview experience. Good luck to you in your career search. --- Banfield Pet Hospital
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Banfield Pet Hospital (Norwalk, CT) in Jul 2025

      Interview

      1 in person interview with the practice manager. A few questions about past work experience, knowledge of veterinary field, and what I was looking for in a company. The practice manager explained the company and went over what the training for the position consisted of.

      Interview questions [1]

      Question 1

      What are your thoughts on euthanasia's?
      Answer question

      Client Service Coordinator Interview

      Aug 18, 2024
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Banfield Pet Hospital

      Interview

      The interview was conducted over video with the lead and manager. It was a very standard interview process with them asking questions about your relevant experience, situational questions, career goals, among others.

      Interview questions [1]

      Question 1

      What do you believe to be your strengths?
      Answer question

      Client Services Coordinator Interview

      Jun 28, 2024
      Anonymous employee
      Jacksonville, NC
      Accepted offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at Banfield Pet Hospital (Jacksonville, NC)

      Interview

      Applied to the job and received a follow-up two months later. First there was a phone interview. Next was an In-person interview. Final stage was shadowing and seeing what the job entails.

      Interview questions [1]

      Question 1

      If you work well under pressure and how you deal with conflict in/at the workplace.
      Answer question