Bass Pro Shops Customer Relations interview questions

There was one interview conducted by the general manager. It was fairly short, they ask basic questions and emphasize a capacity to remain friendly at all times. They make sure it is known that employees are to present a comfortable, home-like environment to customers.

lengthy process, multiple phone interviews followed by multiple in person interviews. The transfer process between stores is a nightmare. Began with a phone interview, which lead to a secondary phone interview, to a face to face meeting with the department manager, went well enough, you take a sales and competency test on site, they grade it either the same day or the next, call you for another interview with their HR manager, if s/he approves, you're in.