Booking.com
Part of Booking Holdings
Engaged Employer
Booking.com Customer Service interview questions
Updated Nov 6, 2025Difficulty
Average
Experience
Mostly positive
How others got an interview
- 15%Employee ReferralEmployee Referral
- 12%OtherOther
- 6%RecruiterRecruiter
- 3%In PersonIn Person
Interview search
43 interviews
Booking.com interviews FAQs
- Customer Service applicants have rated the interview process at Booking.com with 2.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 53% positive. To compare, the company-average is 58.8% positive. This is according to Glassdoor user ratings.
- Candidates applying for Customer Service roles take an average of 15 days to get hired, when considering 17 user submitted interviews for this role. To compare, the hiring process at Booking.com overall takes an average of 25 days.
- Common stages of the interview process at Booking.com as a Customer Service according to 17 Glassdoor interviews include:
Phone interview: 21%
One on one interview: 21%
Presentation: 13%
Skills test: 9%
IQ intelligence test: 9%
Background check: 8%
Group panel interview: 8%
Personality test: 6%
Other: 4%
Drug test: 2%
Here are the most commonly searched roles for interview reports -
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- CSE(60) .