I applied in-person. I interviewed at Books-A-Million (Murfreesboro, TN)
Interview
Very casual but thorough, talked a lot about the job and selling memberships and magazines. A lot of questions were based on my ability to upsell and make metrics, which I had experience with. They also wanted to make sure I was organized and could connect with customers.
It was a quick phone call and was very easy, casual conversation. Questions focused on background and interest in working at the store and knowledge of stock management. I also went in person to discuss further.
Know about books. Don't wear jeans. Store has closed so you probably won't get hired here now. Expect to be asked about sales skills and customer service skills and literacy skills.