John Driscoll, your company's recruiting process is flawed, and, that flaw is preventing quality candidates from becoming assets to Carecentrix.
Application, to initial recruiter screening, to phone interview with hiring manager in less than five days. A+
The conversation with the hiring manager went well. In fact, she extended it from 30 minutes to an hour. 90% of the questions orbited around analytics. She emphasized their need for somebody with strong analytical skills, stating, "you can teach somebody software and tools but you can't teach somebody how to be analytical”. She provided me with a theoretical question to which I replied. She approved of my reply, excitedly stating "that's exactly the answers my team came up with as well." Five days later, I went for an in-person panel interview. A+
I got my suit tailored, shoes polished, watched hours of the company’s YouTube videos, and, pushed out two interviews for this one.
Each of the five people I met with had 30 minutes 1:1 with me, starting with the hiring manager. Each had a copy of my resume. They asked me a series of questions regarding my professional history, and, presented me with some "what would you do" and "tell me a time you had to" questions. As with the initial phone call with the hiring manager, 90% of the questions orbited around analytics. I felt as though I responded well to each, as each panel interviewer reacted positively. I was told they use Excel, Tableau, and SQL - each of which I have a wealth of experience with. A+
There was a positive report with each person. I felt as though I nailed the interview. One of the interviewers joked that I was "going to stick out like a sore thumb" if I continued to wear a suit and tie once hired. He told me that their office attire is "dressed down, more casual", followed by him standing up to show me his attire. I agreed to reduce my use of tie-based attire to no more than twice a week. He laughed. He noticed my software certifications, stating that he was impressed, and, that I was the first person he met that was certified in Tableau. A+
Three days later I received a denial email, stating that they were" seeking a candidate with a stronger reporting technical background". F-
Wait...what?
I not only met the qualifications, I exceeded them. I not only have experience in 2/3 of the software the position requires, I'm certified in two of them. To boot, I had great report and feedback with each person I met with.
Excel: 15+ years and certified.
SQL: 10+ years.
Tableau: 5+ years and certified.
Tie this in with nearly 20 years of analytics, healthcare industry knowledge, and, the last 10 years in the capacity of executive-level reporting, working extensively with claims, payment, and financial data.
I find it laughable that I was told that I lacked "a stronger reporting technical background" for this position. My experience exceeds the listed requirements for the position, and, this entire process was ultimately a complete waste of my time this was.
If you want quality people in your company, have quality people bring them in.