Student Support applicants have rated the interview process at Cengage with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 60.4% positive. This is according to Glassdoor user ratings.
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Met with student services manager and then with student services director. Asked questions but the longevity of the role, and expectations of team overall. Discussed future plans for team within department as well as scalability.