Centene Director interview questions

I interviewed at the corporate office in Clayton, and the people I interviewed with were generally very nice. Although the offices are modern, the company seems insular and somewhat stuck in a time warp. As has been noted, corporate employees are expected to wear formal business attire (i.e., suits and ties), which seems very dated today given that even most law and consulting firms have business casual policies when they are not meeting with clients. The executive management team is on a separate floor that is guarded with lock and key. Your employee card needs to be programmed to be able to reach that floor, which doesn't necessarily foster open door management. The senior people in HR were often disorganized and unprofessional. They would say practically anything to keep you engaged until the end.

I applied for a Director position in Pennsylvania in July. I received an email in early August informing me my application was being moved to the next step of the process. I had an interview in mid August with the staff Vice President of Complex Care. The interview went well and was very conversational. The interviewer provided information about the company and its growth and the position. At the end of the interview, she indicated that she would reach out to the recruiter and that she wanted me to meet the "on-site" team within one week. A second interview was scheduled in early September which the Plan Product President and the Chief Operating Officer. The interview was then postponed to late September. I was provided with a conference call number and phoned in, waiting 30 minutes on the line. The two interviewers never came on the line and I was not made aware the conference call had been cancelled until several days later. The reason I was provided was that due to the storm in Florida, there was not access to let me know the conference call interview was cancelled. I did not receive any updates for several weeks and attended a job fair in late September, where I was able to interview with a director from another state. I finally received another invitation to interview with a Vice President in mid October. I received an email several days after the interview informing me that Centene had decided to not fill the position at all. In all, the interview process took four months. I had the experience of working with a very knowledgeable recruiter. I believe the entire Talent Acquision process to be quite lacking. I applied for other jobs for Centene. For example, I applied for a mid level position in the Call Center, but was denied due to lack of experience, when I had 7 years of experience in supervising a 24/7 Call Center. Updates for the positions were infrequent and Centene has a reputation on Glassdoor for not maintaining communication with candidates who are already in the recruitment process. Several days after I received information that the position was not being filled, I received a job offer with a competing MCO. Centene also uses a variety of recruiting agencies to recruit for their positions. These include AFALI, CTG, HCS Healthcare, Murtech Consulting. The agencies cannot assist you if you have applied to Centene within the past 6 months, so you may want to bypass an application with Centene and apply with one of these agencies instead.