I am not surprised to read such negative reviews regarding the interview process with Compsych. As a talent acquisition professional, I know firsthand how competitive the job market is and how difficult attracting top talent (and keeping them engaged) can be, so to be part of such an indifferent and dry candidate experience was incredibly disappointing. The process was promising at first; I was contacted within 2 days of my initial application. From that point on, communication was poor-at best. No touching base/ follow up/ status update after the phone interview. Two weeks later, I received an automated template email requesting my availability for an onsite interview. The interview went well, I also had to take a Wonderlic assessment (which has little to do with measuring the effectiveness of a recruiter) – but I assumed it was a stalling technique to add additional members of management to my interview itinerary last minute.
In the end, after 2 weeks and another “thank you” email and call from myself for any type of feedback and/or update, I received a mass auto generated “donotreply@invalidemail.com” rejection letter from their ATS software system. It baffles me how someone with such low quality communication skills and little value in adding the human factor to the recruiting process acquired a managerial role in Talent Acquisition.
At the end of the day, you can't take rejection from a company personal-but-there is a way to reject a candidate in a dignified and courteous way. And that does not involve an autogenerated email. Especially once time has been invested, and taken away from their current company to come onsite for an interview.