I applied through an employee referral. The process took 2 weeks. I interviewed at CoverMyMeds (Columbus, OH) in Feb 2022
Interview
Initial phone interview with a recruiter, then an interview with a senior leader, and then a “project day” with a staff member currently working in the role, to give you a more concrete idea of what your role would look like and give you a chance to give them an idea how you would do in that role
Interview questions [1]
Question 1
Tell me about a difficult interaction with an upset customer and how you handled it.
The interviewers felt like peers and were very welcoming. They made every attempt to set me up for success. It made the process less stressful. Just be prepared and you will do great!
Interview questions [1]
Question 1
These were general questions using the STAR method
Great questions from the interviewer it was a nice process that I enjoyed a lot. Straight forward interview. Overall a good experience. Nothing to be worried about. It is a great company to work for.
I applied online. The process took 1 week. I interviewed at CoverMyMeds
Interview
You have a phone interview, and then move onto a typical interview with a manager who asks the basic interview questions, if you do well you move onto a project day. You are give time to study and then you do a mock call to get a feel for what the AC role entails
Interview questions [1]
Question 1
How do you deal with an angry customer? Do you enjoy speaking with people? What is your career background?
