Cracker Barrel Guest Service Support (GSS) interview questions
based on 3 ratings - Updated Jun 16, 2023
Easyinterview difficulty
Very positiveinterview experience
How others got an interview
100%
Applied online
Applied online
Interview search
3 interviews
Cracker Barrel interviews FAQs
Guest Service Support (GSS) applicants have rated the interview process at Cracker Barrel with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 64.6% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at Cracker Barrel as a Guest Service Support (GSS) according to 3 Glassdoor interviews include:
One on one interview: 50%
Drug test: 25%
Presentation: 25%
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Filled out an application online, received a call about 2 weeks later. Scheduled an interview later that week. Interviewed with one of the restaurant managers, he asked me tons of questions and actually made me nervous lol. Then interviewed with a Retail lead, she was super nice and just told me how easy the job was. They had me come in later that week to fill paperwork. Easy peasy.
I had an interview using zoom with one manager. Then after speaking with the first was offered to speak to another manager for my second interview. Both zoom.
Both managers asked me different questions. All in all it was a good interview process. I would have liked to have it in person, but due to covid that wasn't possible.
Interview questions [1]
Question 1
Name something you learned by yourself, how hard was it, and what was it?
I applied online. I interviewed at Cracker Barrel (Bend, OR) in Jan 2019
Interview
The store was brand new and having a Grand Opening in my town, so they did interviews with several managers interviewing several people at once, and if they wanted to offer you the job, they would ask you on the spot.
Interview questions [1]
Question 1
When was a time that you went out of your way to help a customer?