Currys Customer Service Representative interview questions

Mainly competency based question, providing examples of good customer service and how you deal with difficult customers. Why do you want to work in sales? What can you bring to the company?

Quick chat after waiting around. Interview was easy. Training afterwards a joke as the company did not have access to the IT systems then left you on your own. Spent most of the four weeks training drawing and do 'team building' tasks to pad time.