Stage 1: Recruiter Screen (30 mins)
A standard screening call to discuss your background, salary expectations, and why you are interested in DTCC.
Focus: Your 6–9+ years of experience and your familiarity with high-pressure production support.
Stage 2: Digital Interview (HireVue)
DTCC frequently uses HireVue, a pre-recorded video platform. You will be prompted with questions on screen and have a set amount of time to record your response.
Typical Questions: "Describe a time you handled a high-severity incident," or "How do you manage competing priorities during a system outage?"
Stage 3: Technical Deep Dive (60–90 mins)
Since this is a Lead role, expect a panel of senior engineers or architects. They will move beyond basic troubleshooting into system design and leadership.
Infrastructure & OS: Extensive questions on Unix/Linux (log analysis, process inspection, shell scripting).
Databases: Complex SQL/PLSQL queries, performance tuning, and data validation.
Middleware & Messaging: Deep dives into IBM MQ, Kafka, or Tomcat.
Observability: How you use tools like Splunk, DynaTrace, or Grafana to proactively identify issues before they impact the business.
Stage 4: Panel / Behavioral Interview
This stage focuses on leadership and cultural fit. You will likely meet with hiring managers and cross-functional partners (Development or Infrastructure leads).
Strategy: Use the STAR method (Situation, Task, Action, Result).
Themes: Incident Management (ITIL), Root Cause Analysis (RCA), and mentoring junior support staff.
Stage 5: Final Leadership Interview
Often with a Director or Department Head. This conversation is high-level, focusing on strategic alignment and long-term vision for application stability and SRE (Site Reliability Engineering) principles.