Dillard's interview questions

I was called in for a first interview with one of the hiring supervisors after applying online the day before. The interview went very well. I was asked the basic retail interview questions then she said she would set up a final interview with her store manager for the following Tuesday, 4 days later. So I went to the second interview Tuesday at 2:00, when the interview was scheduled for. I sat at customer service for over an hour until 3:10. Then I was finally called in. She asked what my schedule was, confirmed my previous retail work experience and asked which department I would like to work in. After that she said she would like for me to come work there and she said she would call me in for training after my background check came back. I have no criminal background. I have never failed a background check. I was never called back at Dillard's. So even if you are offered a job, don't stop looking for others. I waited 2 weeks and called Dillard's repeatedly asking for my background check status. I was told I would be called back several times and I never was. If they changed their mind about me, so be it, but I should have been notified.