I went through a full interview process for a Senior Specialist role making it to the final round. The entire process included a phone screen, two interviews with a hiring manager and adjacent manager, a take home analytics project which consisted of an analysis of a POS inventory data set with a presentation all completed outside of regular working hours while employed full time, ending with a three round interview with hiring manager and two other managers. The interviewers were engaged, I received positive feedback and conversations were substantive throughout.
There was a big disconnect at the end. After a high level of investment, a generic rejection email was sent citing a company policy against providing feedback, followed by a suggestion to follow the company on LinkedIn. The rejection itself came nearly a month after the final round, despite an initial timeline of five business days which was noted in the documentation they provided.
DoorDash lists “Act with Integrity” as a core value and describes their leaders as people who “seek the truth.” A blanket no feedback policy applied to final round candidates sits at odds with this. Integrity means treating people according to what they’ve actually done, not what is legally convenient. Someone who completed a substantive take home assignment and interviewed across multiple stakeholders has earned more than generic response with no feedback.
The process was time consuming and demanding. It’s worth going through if you’re very serious about the company but you should go in knowing that once a decision is made the candidate experience ends and becomes purely transactional.