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      Edmunds.com

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      Account Manager Interview

      Feb 9, 2016
      Anonymous Interview Candidate
      Santa Monica, CA
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Edmunds.com (Santa Monica, CA) in Mar 2015

      Interview

      Applied online, phone interview and then on-site interview. Overall, it was probably over in about 2.5 weeks. Recruiter was very nice (aren't they always?). On-site interview was a few hours long where I met with several different managers/directors/other account managers. Some were more polished and thoughtful about their questions. The two account managers that interviewed me seemed bored and unprepared. Nearly everyone seemed shy, but pleasant.

      Interview questions [1]

      Question 1

      Scenario about task management - 5 tasks, limited time/resources - what would you do?
      Answer question
      2
      avatar
      Edmunds.com response
      10y
      Thank you so much for your interest in Edmunds.com and for taking the time to interview with us. We’re happy to hear that our recruiting team treated you well, and certainly do hope our recruiters are always nice. We work hard to have a thorough interview process which allows the team (all levels versus just potential managers) and potential candidate to have a chance to meet one another, since we understand how important it is for both sides to feel like they know who they may be working for and with. This can make for a longer interview day. Some of the more junior members of the team are newer to interviewing, but we hope as they continue to learn, grow and develop, all will appear just as thoughtful given we know it can be difficult to discern between an interviewer’s own nervous discomfort and unprepared boredom.

      Other Account Manager Interview Reviews for Edmunds.com

      Account Manager Interview

      Oct 4, 2016
      Anonymous employee
      Santa Monica, CA
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 months. I interviewed at Edmunds.com (Santa Monica, CA) in Jun 2016

      Interview

      The whole process took a little longer than normal because right after my phone interview they filled the last slot of the open position. However, the recruiter was so nice and said they shoudl be hiring again soon and she would circle back. Sure enough I heard from her a month later, scheduled a skype interview and an in person interview and was offered the job a few days later. Overall it was a great experience. Everyone was so friendly and I really felt welcomed. The final in person interview was a little intimidating because you are interviewed by about 6 different employees including directors, managers, and future co workers, but they were all extremely nice.

      Interview questions [1]

      Question 1

      Describe a time you found yourself not able to meet a deadline or expectation
      Answer question
      2
      avatar
      Edmunds.com response
      9y
      Hi and welcome to Edmunds! Thank you for your patience during the interview process - we hope it was worth the wait! It’s great to hear that your recruiter not only kept you informed, but stuck to her commitment to you to reach back out as soon as something opened up. As you grow and advance in your career here, we hope you will feel comfortable continuing to provide us with feedback on your experiences.

      Account Manager Interview

      Mar 24, 2016
      Anonymous Interview Candidate
      Santa Monica, CA
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Edmunds.com (Santa Monica, CA) in Feb 2016

      Interview

      1. Phone screening 2. Skype with ops manager 3. Onsite panel interview with 5 team members. Had to answer two sample emails on the computer and was asked various situational questions of how I would handle client and internal issues. *Recruiter was great at preparing me!

      Interview questions [2]

      Question 1

      If you had tickets in your queue and had a personal issue come up and had to leave early what would you do?
      Answer question

      Question 2

      The AE's work with a monthly commission. What would you do if an AE did not meet the deadline for that particular month for one if its dealers because they were missing the dealer signature? There is not enough time to get the signature for this month's commission, but the AE tells you they are good for it.
      Answer question
      8
      avatar
      Edmunds.com response
      10y
      Thank you so much for not only taking the time to give us your feedback, but for the participation in the interview process. It is always pleasing to hear that our recruiter was knowledgeable and responsive, and that the total time from start to finish was not too long.

      Account Manager Interview

      May 5, 2015
      Anonymous Interview Candidate
      Santa Monica, CA
      No offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Edmunds.com (Santa Monica, CA)

      Interview

      Applied online after seeing the position on LinkedIn. Within 2 weeks, received an email for a telephonic with the recruiter, who was exceptional! Did their online assessment test (1hr), then an onsite interview lasting 3hrs with 6 different people. First round of the interviews was with 2 people who wanted me to ask questions so they could get a 'feel' of me and if I'd be a fit. In another round, role-play type, asked to respond back to two 'clients' email, was given a laptop and typed my response (answers) on a word doc. Remaining interview was based on situational questions - "describe a time......" - & going over my resume.

      Interview questions [1]

      Question 1

      Almost all situational questions of how to handle sales teams and customers.
      Answer question
      14