I applied online. The process took 6 weeks. I interviewed at Edward Jones (Homer Glen, IL) in Dec 2019
Interview
Corporate HR screens the first 3-4 steps. Web based virtual interview, followed by phone call from internal HR recruiter. Eventual in-person interview with local branch Advisor. Offer letter within 5 days of in-person interview.
Interview questions [1]
Question 1
Describe a time when you handled a difficult customer situation.
The interview process included a phone interview with a recruiter, recorded video responses to multiple prompts, and finally an in-person interview with the financial advisor. The process took several weeks.
Interview questions [1]
Question 1
The financial advisor asked about connections in the community.
Lengthy and involved, with video responses, pretests and more. I wish I hadn't wasted my time because the last questions told volumes about the agent's ability to be fair/equal opportunity.
Interview questions [1]
Question 1
Was I aware the industry was dominated by women and would I mind that I might be the only man in the room at regional functions? Hmmm.
Very drawn out process, over a month. I have interviewed a couple of times. The first time I was never even in contact with the recruiter as I had only gotten the automated emails for each step. It was difficult to find her email when I had a question, which she never responded to. The next recruiter I had was more engaged but it took about 4-5 weeks after the last interview with several emails that were essentially "thanks for being patient we are still deciding" to get a rejection email on a saturday
Interview questions [1]
Question 1
how do you prioritize multiple, changing tasks and deadlines