Elevance Health Customer Service Representative (CSR) interview questions
Updated Mar 14, 2026Difficulty
Easy
Experience
Very positive
How others got an interview
- 8%Employee ReferralEmployee Referral
- 5%Staffing AgencyStaffing Agency
- 4%RecruiterRecruiter
- 3%In PersonIn Person
- 1%OtherOther
Interview search
102 interviews
Elevance Health interviews FAQs
- Customer Service Representative (CSR) applicants have rated the interview process at Elevance Health with 2.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 78% positive. To compare, the company-average is 63.6% positive. This is according to Glassdoor user ratings.
- Candidates applying for Customer Service Representative (CSR) roles take an average of 20 days to get hired, when considering 100 user submitted interviews for this role. To compare, the hiring process at Elevance Health overall takes an average of 26 days.
- Common stages of the interview process at Elevance Health as a Customer Service Representative (CSR) according to 100 Glassdoor interviews include:
Phone interview: 24%
One on one interview: 15%
Presentation: 12%
Drug test: 11%
Background check: 10%
IQ intelligence test: 9%
Skills test: 9%
Group panel interview: 5%
Personality test: 4%
Other: 0%
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