Enova Customer Service Representative (CSR) interview questions

This was a video conference due to the pandemic. I got to meet a colleague that went through the question they give you to answer. The other three people would be senior to me. The recruiter is extremely nice and helpful. Everyone echoes positivity and inclusion. At the time I was interviewing for multiple positions. When I interviewed, everyone across the board said the ability to move up is great as well as the culture. This is what initially attracted me to this position. Coming from a previous toxic culture this is very refreshing. I sincerely hope this doesn't change. I have a good feeling about this so I will definitely update as I get more familiar with the position.