Eventbrite Customer Service Representative interview questions

I applied to an open position that I saw through LinkedIn. 2 weeks later, I got a call from HR, doing the typical phone screening process which lasted about 10-15 mins. I was barely asked any questions and was told that my information would be passed along to the team to review. I was called by the hiring manager on the team for a phone screening within the end of the week. This process lasted about 20 minutes and was a bare bones interview which felt a little flat of personality. 3 weeks after that, I was contacted to come into the office for interviews with the team. It was a 3 hour interview from about 6 people. Most of them told me that they "didn't know they were interviewing someone that day" or that they "just printed out my resume." Someone from a completely different team came in to pick my brain from previous experience at a job I had 2 years before, for their current team strategy, even though this had absolutely nothing to do with the position/team I was there interviewing with. I found that alarmingly strange and inappropriate. Also, the original hiring member who had called me weeks before, just happened to be out that day. Not to mention, things changed from the time I talked to him on the phone 3 weeks prior, as the open position was a completely different position now and not nearly as interesting to me. I wish I knew that before I went in! After it was all over, the HR manager came in to go over the process with me and set expectations. Apparently there is an asinine amount of interviews / calls that need to happen before you even get to meet the CEO (yes, the CEO must approve of you) to be offered a position. I was told that they were interviewing more people throughout the week and that I would know soon. The good thing about the whole ordeal is that she followed through on her word and let me know the next day they were proceeding with someone else and didn't offer any feedback. When I told her thanks and asked if she could provide any feedback from the team for the future, she went silent. All in all they seem very unorganized. They also take their company extremely seriously and it came off as a stuck up / overly hipster vibe (i.e. "We aren't THAT kind of place. We are a cool company! With cool people! We take pride in weeding out everyone that we don't think is cool enough to work here" - etc)