I applied online. The process took 2 weeks. I interviewed at Extra Space Storage (Broomfield, CO) in Nov 2018
Interview
I received a phone call from an Extra Space Storage team member after submitting my application, who was not upfront about the fact that she was interviewing me, or how many questions she had for me. She asked if I had a little bit of time to talk and thinking we were only going to discuss logistics of setting up a future interview, I informed her that I only had a couple minutes. As she proceeded to ask me more than one question that sounded like formal interview questions, I let her know I wasn't able to really be present or properly answer questions as I was expecting an important phone call and trying to leave to make an appointment on time. After informing her of this, another phone interview should have been scheduled, or at least she should have admitted that it would take more than a couple minutes to ask me her questions, which were extensive, and required a lot of thought and time to answer, so the interview felt like subterfuge, as well as highly unprofessional and disrespectful of my time and boundaries. And of course, I wasn't picked to go further in the interview process because I wasn't able to give the interview my full attention, and didn't even realize I was being interviewed until we were pretty far into it. The interviewer also asked me a couple questions that I had just answered, which made me feel like she wasn't listening.
Interview questions [1]
Question 1
Name a problem you think you might encounter in working this job.
The interview process was fairly straightforward. I was lucky enough to interview with a district manager, and I feel that she did a great job explaining the job requirements, as well as benefits and salary.
I applied online. The process took 2 days. I interviewed at Extra Space Storage (Meridian, ID) in Jan 2025
Interview
had a phone screen for about 20 minutes then was told I would be moved to an in person interview. I received details about an in person interview and went to the site to meet the manager. This was very informal, we discussed KPI's, a day in the life and completed a site walk. I was told that I would receive a call from the District Manager and that if I didnt in the next day or two to follow up. I did not receive a call from the DM. I called and emailed the person I met on site and after a week still have not received a reply to my voicemail or email.
I applied online. I interviewed at Extra Space Storage (Glendale, CA) in Nov 2024
Interview
Nothing really out of the ordinary. There was a selling role-play exercise. The interview was fairly basic. I had two-in person interviews after a phone interview, both of which took over an hour. An additional person was present during the second interview which was kind of awkward. I didn't get the position and assume it was a blessing since they never got back to me one way or another, which I feel is unprofessional - especially for a company which claims to have a good culture. So, if you weren't selected, don't expect any notification.
Update: a recruiter from Extra Space called just now, three weeks later, asking if I'd like to come in for an interview for the position just interviewed three times for less than a month ago. I'm quite beside myself right now...