I submitted my application online and received a call about three days later to schedule a phone interview. The phone interview was going over the position, my experience, and information on my resume. The interviewer and I then arranged for me to take their personality and intelligence assessments (very easy, don't stress over these). A day later I received an email saying I had passed the assessments and then scheduled a behavioral phone interview. This was a standard behavioral interview, pretty normal questions regarding past experiences. After this we scheduled an in personal panel interview. Again, basic behavioral questions using past experience to emphasize a personal characteristic. A few weeks later I was asked to complete documents for a background check and come in to sit with one of the claims representatives to get an idea of what the job entails.

horror story of a interview absolute no respect for people time. I show up to the building in westlake village and I check in. They make me wait over 35 minutes after the scheduled time and pass me off to someone that is not the person I am scheduled to meet with. Feels like I was just being passed of and there was not a sincere apology. It was like speed dating they just have three people in a office ask star questions. When i walk into the place nobody was friendly or smiling very uncomfortable atmostphere. Seemed like a interview just to fill quota. I would never work here. My advise is if your job search leads you here look elsewhere. Speed dating of interview no respect for people's time. Really need to show some class. I email the recruiter of the horror story and just says I will Thank you for sharing your experience with the Westlake office. I will handle the situation according to company policy. The recruiter could care less and be less insincere. DO uber or lyft instead of working for this low class place. insult to injury the main interviewer barely looked me into the eye and gave a handshake with 2 fingers shameful. The recruiter said she would give an answer about the interview in 24 hours and a week goes by and I don't hear and get automated response 20 mins later. This place really is like a mob atmosphere.