The interview process for a Ramp Agent is 50% character-based and 50% knowledge/memorization. Considering I was a Material Handler within the company two years prior to being interviewed for Ramp Agent, my character/personality was already known. As far as the 'knowledge' portion of the interview, I was asked questions based on ramp operations, flight schedules (for the ENTIRE operation, not just AM or PM), and safety procedures. With all of this being said, you will be provided with an interview study guide...if you are not given a study guide, ASK YOUR MANAGER! It'll ensure your chances of nailing the interview substantially. Additionally, don't be afraid to seek some guidance and advice from your current ramp agents and/or manager(s). Trust me: this will give you a competitive edge that will be invaluable!