I applied online. The process took 2 days. I interviewed at Firstsource Solutions (Manila, Manila) in Dec 2011
Interview
They have the worst interview procedure among all the companies i've applied for.
They will ask you to be in their recruitment office at 10am but the recruitment process process will start at 1pm...? they will let you wait for ages.., normally the process will end late at night as you have to wait for the manager which usually is not in the office... whew..!
Interview questions [1]
Question 1
all of their questions are just simple question that even a grade school can easily answer.
They care more about your personal life instead of what you can actually do for the company.
I had one online interview, it was very easy, asked me couple of competency questions and offered me the job soon. I don’t know the process now but they always used to hire many candidates
I applied through other source. I interviewed at Firstsource Solutions (Mumbai) in Sep 2025
Interview
Group interview, then solo. Felt out of place at first but the company wanted to be upfront and maybe "weed out" people who weren't interested in the lower pay and work load. The solo interview was a series of questions that were about my past experience and how I would handle an irate customer.
Interview questions [1]
Question 1
How many calls I would take at my last place of employment
I applied online. The process took 5 days. I interviewed at Firstsource Solutions (Houston, TX)
Interview
Easy interview i had two interview 1 on camera and other over the phone. Pretty much the second interview went over ever. It was call a informative session where everything was went over and questions were being asked
Interview questions [1]
Question 1
Asked about previous roles and what would you do in certain situations