Fiserv Customer Service Representative interview questions
Updated Jul 12, 2025Difficulty
Easy
Experience
Mixed
How others got an interview
- 13%In PersonIn Person
- 6%RecruiterRecruiter
- 6%Employee ReferralEmployee Referral
Interview search
39 interviews
Fiserv interviews FAQs
- Customer Service Representative applicants have rated the interview process at Fiserv with 2.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 53% positive. To compare, the company-average is 59.1% positive. This is according to Glassdoor user ratings.
- Candidates applying for Customer Service Representative roles take an average of 17 days to get hired, when considering 35 user submitted interviews for this role. To compare, the hiring process at Fiserv overall takes an average of 25 days.
- Common stages of the interview process at Fiserv as a Customer Service Representative according to 35 Glassdoor interviews include:
One on one interview: ย 19%
Drug test: ย 17%
Phone interview: ย 15%
Skills test: ย 15%
Background check: ย 11%
Presentation: ย 7%
Personality test: ย 6%
Group panel interview: ย 6%
IQ intelligence test: ย 2%
Other: ย 2%
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