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      Fiserv

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      Customer Care Associate (EFT) Interview

      Jun 4, 2016
      Anonymous employee
      Hickory, NC
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 3 days. I interviewed at Fiserv (Hickory, NC) in Sep 2014

      Interview

      I actually got the job by accident. I drove my cousin over to enter a job fair when one of the interviewing managers asked me if I wanted a job. So they brought us into one of their team meeting rooms and they gave us a presentation about the job, they gave us a tour and at the end they interviewed us individually. They asked me a couple typical interview questions and then they offered me a position (mind you I hadn't even applied to work there yet) so after they offered it they told me I would need to apply and once I did they gave me a start date about 2 days later.

      Interview questions [1]

      Question 1

      Describe a time you had to deal with a difficult customer?
      1 Answer
      1